Privacy Policy

Sépia Architecture places great importance on protecting your personal information and respecting your privacy.

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This Privacy Policy explains what information may be collected when you use our website, why it is collected, how it may be used and the measures taken to protect it.

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This policy applies to personal information collected through the Sépia Architecture website, including when you submit a contact form or browse the website.

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PERSONAL INFORMATION WE COLLECT​​

When you contact Sépia Architecture through our contact form, we may collect the following information:

• First name

• Last name

• Company

• Email address

• Project type, including multi-residential, commercial, residential or other

• Project scope, including new construction, renovation or transformation, addition, change of use or other

• Project location, including city and postal code

• Project description

• Any other information you voluntarily provide in your request

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We recommend that you do not provide sensitive personal information that is not necessary for us to review your request.

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INFORMATION COLLECTED AUTOMATICALLY​

When you browse our website, certain technical information may be collected automatically by the website or the technologies integrated into it.

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This information may include:

• IP address

• Type of device used

• Browser and operating system

• Pages visited

• Date and time of visits

• Approximate duration of visits

• Source that directed you to the website

• Interactions with certain pages

 

Depending on its nature and whether it can be associated with an individual, some of this data may constitute personal information.

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HOW WE USE YOUR INFORMATION

The information collected may be used to:

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• Respond to requests submitted through the contact form

• Understand the nature of a project and determine how Sépia Architecture may assist

• Communicate with the person who submitted a request

• Follow up on communications and service inquiries

• Improve the website’s functionality, content and user experience

• Measure website usage and performance

• Understand how visitors find and use the website

• Measure the effectiveness of certain marketing or advertising initiatives, when such tools are used

• Maintain the security and proper functioning of the website

 

Personal information is used only for the purposes for which it was collected or for other purposes permitted by law.

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GOOGLE ANALYTICS

The website uses or may use Google Analytics to obtain statistics regarding website traffic and usage.

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Google Analytics may collect information such as pages visited, visit duration, interactions with the website, device type and general traffic source.

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This information allows Sépia Architecture to better understand how the website is used and to improve its content and performance.

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Certain Google Analytics features may require cookies to be stored on or accessed from your device.

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GOOGLE SEARCH CONSOLE

Sépia Architecture uses Google Search Console to monitor the website’s presence and performance in Google search results.

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This tool provides information regarding searches that lead visitors to the website, pages appearing in search results, clicks and search result positioning.

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Sépia Architecture does not use Google Search Console to personally identify website visitors.

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COOKIES AND SIMILAR TECHNOLOGIES

Sépia Architecture uses cookies and other similar technologies. For a detailed explanation about the types of cookies we use, why we use them, and how to manage them, please consult our Cookie Policy.

You can modify your choices regarding non-essential cookies through the consent management tool available on the site, when applicable.

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CONVERSION TRACKING AND ADVERTISING TOOLS

Sépia Architecture may eventually use conversion tracking or advertising technologies such as Google Ads, Meta Pixel or other similar tools.

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These technologies may be used to measure certain actions taken after a user views or clicks on an advertisement, such as submitting a contact form.

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If such tools are added to the website, this Privacy Policy may be updated to reflect their use.

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Where required, these technologies will be subject to the applicable consent mechanisms.

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Sépia Architecture will not intentionally use the detailed content submitted through the contact form for advertising purposes.

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CONSENT

Where your consent is required, it will be requested for specific purposes.

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You may withdraw your consent where permitted by law, subject to any applicable legal or contractual obligations.

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Refusing or withdrawing consent for certain non-essential cookies will not prevent you from using the website’s essential features.

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DISCLOSURE OF INFORMATION TO THIRD PARTIES

Sépia Architecture does not sell or rent your personal information.

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Certain information may, however, be accessible to service providers when necessary for the operation of the website or the provision of their services.

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These providers may include those involved in:

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• Website hosting and operation

• Forms and electronic communications

• Website traffic analysis

• Website security and maintenance

• Technology services used by Sépia Architecture

 

Information may also be disclosed when required or permitted by law.

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PROCESSING OF INFORMATION OUTSIDE QUEBEC

Certain technology providers used by Sépia Architecture may process or store information on servers located outside Quebec or Canada.

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In such cases, the information may be subject to the laws applicable in the jurisdictions where it is processed or stored.

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Sépia Architecture takes reasonable and required measures to ensure that the personal information concerned receives appropriate protection in accordance with applicable requirements.

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RETENTION OF INFORMATION

Sépia Architecture retains personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, regulatory or administrative obligations.

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When personal information is no longer required, it is securely destroyed or anonymized where permitted by law.

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PROTECTION OF PERSONAL INFORMATION

Sépia Architecture implements reasonable administrative, technical and organizational measures to protect personal information against loss, unauthorized access, use, disclosure or modification.

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Access to personal information is limited to individuals who require it in the course of their duties.

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Despite these measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

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YOUR RIGHTS

Subject to the conditions and exceptions provided under applicable laws, you may request:

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• Access to personal information held about you

• Correction of inaccurate or incomplete personal information

• Withdrawal of your consent, where applicable

• Information regarding the collection, use, disclosure and retention of your personal information

• The opportunity to submit a question or complaint regarding the management of your personal information

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Any request regarding your personal information may be directed to Sépia Architecture’s Privacy Officer.

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PRIVACY OFFICER

The Privacy Officer is responsible for overseeing Sépia Architecture’s practices regarding privacy and the protection of personal information.

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Simon Crevier
Privacy Officer
Sépia Architecture
164 Cowie Street, Suite 330
Granby, Quebec J2G 3V3
Canada
s.crevier@sepiaarchitecture.ca
450-330-1588

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For any questions regarding this policy, to exercise a right related to your personal information or to submit a complaint, you may contact the Privacy Officer.

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LINKS TO EXTERNAL WEBSITES

The Sépia Architecture website may contain links to sites or services operated by third parties.

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Sépia Architecture is not responsible for the privacy practices of these external sites. We invite you to review their own privacy policies before providing them with personal information.

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CHANGES TO THIS POLICY

Sépia Architecture may modify this Privacy Policy to reflect changes to its practices, technology tools or applicable legal requirements.

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The date of the most recent update is indicated at the beginning of this policy.

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CONTACT US

For general inquiries regarding Sépia Architecture:

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Sépia Architecture
164 Cowie Street #330
Granby, Quebec J2G 3V3
Canada

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Karine Demers
Architectural Technologist
450-204-0227
k.demers@sepiaarchitecture.ca

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Simon Crevier
Architect
450-330-1588
s.crevier@sepiaarchitecture.ca